Please read these terms carefully before engaging AD Pro Services for any service.
AD Pro Services provides digital marketing and technology services including, but not limited to:
The specific services, scope, deliverables, and timelines for each engagement will be outlined in a separate service agreement or proposal provided to the Client. These Terms govern all such engagements.
To enable AD Pro Services to perform effectively, the Client agrees to:
Client delays in providing materials, feedback, or approvals may affect project timelines. AD Pro Services is not responsible for delays caused by the Client's failure to fulfill these responsibilities.
Service fees: Fees for services are outlined in the applicable service agreement or proposal. Current standard pricing is published on our website and is subject to change with reasonable notice.
Discounted first-month pricing: Where applicable, a reduced first-month rate is offered as an introductory period. This rate applies only to the first billing period and standard monthly rates apply thereafter.
Payment terms: Invoices are due upon receipt unless otherwise specified in the service agreement. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is less.
Ad spend: Advertising budget paid directly to platforms (Google, Meta, LinkedIn, etc.) is separate from and not included in AD Pro Services management fees. The Client is solely responsible for funding their advertising accounts.
Web design build fees: One-time build fees are due as specified in the project agreement, typically with a deposit required before work begins and the balance due upon completion.
AI Receptionist: The one-time custom build fee is due prior to the start of development. Monthly service fees are billed on a recurring basis.
Refunds: Due to the nature of digital marketing and creative services, fees for work already performed are non-refundable. If you have a concern about the quality of services rendered, please contact us and we will work to resolve it.
Factors that affect performance include advertising platform algorithm changes, market conditions, competition, budget levels, product or service quality, seasonality, economic factors, and website performance. AD Pro Services will apply professional expertise, best practices, and ongoing optimization efforts to pursue the best possible results, but past performance or case studies are not a guarantee of future results for any specific client.
Any performance estimates, projections, or examples of past results shared during the sales process or in marketing materials are illustrative only and are not contractual commitments or warranties.
Client-owned materials: All content, logos, trademarks, brand assets, and materials provided by the Client remain the exclusive property of the Client.
Work product: Upon receipt of full payment for the applicable project, AD Pro Services assigns to the Client ownership of custom deliverables created specifically for the Client (such as website designs, ad creatives, and written content). This assignment does not include proprietary tools, templates, frameworks, processes, or methodologies developed by AD Pro Services.
AD Pro Services materials: Our website content, strategies, methodologies, reporting systems, and other proprietary materials remain the exclusive intellectual property of AD Pro Services LLC.
Portfolio use: Unless the Client requests otherwise in writing, AD Pro Services reserves the right to reference the Client's name and general project type in our portfolio or marketing materials. We will not disclose confidential campaign data or performance metrics without written permission.
Third-party tools: Certain deliverables may incorporate third-party tools, platforms, or licensed assets. The Client's use of such materials is subject to the terms and licenses of those third parties.
Both parties agree to keep confidential any proprietary, non-public, or sensitive information received from the other party in connection with the services ("Confidential Information"). This includes but is not limited to business strategies, financial information, customer data, advertising performance data, and technical information.
Confidential Information shall not be disclosed to third parties without the disclosing party's prior written consent, except as required by law or as necessary to perform the services (e.g., sharing information with ad platforms on the Client's behalf).
This obligation survives the termination of any service agreement.
The following additional terms apply to the AI Receptionist service:
The following additional terms apply to web design and website management services:
Our services involve operating on third-party platforms including Google, Meta, LinkedIn, and others. The Client acknowledges that:
AD Pro Services LLC offers an SMS messaging program to send appointment reminders, service updates, account notifications, and promotional offers to customers who have opted in.
Opt-out: Text STOP to any message to stop receiving SMS messages at any time.
Support: Text HELP or contact us for assistance.
Message and data rates: Message and data rates may apply. Check with your wireless carrier for details.
Carrier liability: Wireless carriers are not liable for delayed or undelivered messages.
Age requirement: You must be 18 years of age or older to opt in to our SMS messaging program.
Privacy: Our handling of your phone number and SMS opt-in data is described in our Privacy Policy.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AD PRO SERVICES LLC, ITS OWNERS, EMPLOYEES, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, OR LOSS OF BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO OUR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN ANY EVENT, AD PRO SERVICES' TOTAL CUMULATIVE LIABILITY TO THE CLIENT FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT TO AD PRO SERVICES IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
The Client agrees to indemnify, defend, and hold harmless AD Pro Services LLC, its owners, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Termination by Client: The Client may terminate services with written notice as specified in the applicable service agreement (typically 30 days). The Client remains responsible for all fees accrued through the termination date.
Termination by AD Pro Services: We reserve the right to terminate services immediately if the Client: fails to make payment when due; provides false or misleading information; violates these Terms or any applicable law; or engages in conduct that is harmful to AD Pro Services or its reputation.
Effect of termination: Upon termination, AD Pro Services will provide the Client with access to any assets or data owned by the Client that are in our possession, subject to payment of all outstanding fees. We are not obligated to continue managing accounts or campaigns after the termination date.
In the event of a dispute arising out of or related to these Terms or our services, the parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association, with proceedings to be held in a mutually agreed location.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm.
The Client waives any right to participate in a class action lawsuit or class-wide arbitration against AD Pro Services.
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which AD Pro Services LLC is registered, without regard to conflict of law principles. Any legal action not subject to arbitration shall be brought exclusively in the courts of that jurisdiction.
These Terms, together with any applicable service agreement or proposal, constitute the entire agreement between the Client and AD Pro Services with respect to the subject matter hereof and supersede all prior agreements, representations, and understandings.
We reserve the right to update these Terms at any time. Updated Terms will be posted on our website with a revised "Last Updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms. For active clients, material changes will be communicated via email.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.
Questions about these Terms of Service should be directed to: